FAQs
How much does it cost?
Prices depend on the destination and weight and dimensions of the cargo. Please use our Quick quote calculator or get in touch to discuss costs.
How does it work?
Please see our How it works page for more information
Which countries do you ship to?
We ship to the following destinations:
Kazakhstan
- Kyrgyzstan
- Poland
- Russia
- Ukraine
- Uzbekistan
Which countries do you ship from?
We arrange shipments from USA, United Kingdom and Europe.
How can I track my cargo?
On our Tracking page, enter the shipment reference number provided when the cargo was sent.
Can you package my parcels for me?
Yes, we can! We have a wide range of packaging options, depending on your requirements and industry standards.
Can you collect my parcels from my home or work?
Yes, we can arrange collection from home or work addresses or you can drop it off at one of our collection points
I am not sure what I am allowed to send
List of restricted items can be different for each destination, but generally, customs do not allow the following categories:
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Alcohol
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Live animals
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Adult entertainment material
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Explosive items
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Drugs and narcotics
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Aerosol spray containers
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Furs
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Plants
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Biological Substances
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Firearms
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Batteries
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Tobacco products
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Ivory products
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Works of art
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Human remains
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Dangerous goods
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Christmas crackers
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Perishable goods
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Biological samples
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Ammunition
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Dry ice
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Environmental waste
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Seeds
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Bladed products
Special documentation may be required for some of these items; please get in touch to discuss details.